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Frequently Asked
Questions

  • Product
  • Usage
  • GrowthPlan®
  • Customer Support
  • What is a nutraceutical?

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  • Will Nutrafol work for my hair type?

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  • Is Nutrafol suitable for everyone?

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  • How do Nutrafol Core Solutions work?

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  • What's the difference between Nutrafol Men, Women, and Women's Balance?

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  • How are the Core formulas different from biotin and other hair vitamins, minerals and marine collagen supplements?

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  • What kind of results can I see with Nutrafol?

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  • What kind of progress is realistic to expect after I’ve sustained a certain degree of thinning?

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  • What if I’m not losing my hair, but want it to be healthier, stronger and more vibrant?

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  • When is regrowth NOT possible?

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  • Why are these products better than other dietary supplements on the market?

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  • Are there any other positive, healthy side benefits reported with taking Nutrafol?

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  • Does Nutrafol contain any drugs?

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  • I know certain treatments can cause side effects. Tell me about Nutrafol.

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  • Is there a risk that Nutrafol will lower my sex drive?

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  • Will Nutrafol grow unwanted hair on any other parts of my body?

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  • Gluten? GMO’s? Additives? Soy? Shellfish? Food Allergens?

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  • What type of Vitamin A do you use and how much of it is in Nutrafol?

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  • How do you source your marine collagen?

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  • Why do you hydrolyze your marine collagen?

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  • How does stress negatively impact the hair growth cycle?

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  • What is a Targeted Booster?

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  • Do I have to be concerned with allergies when taking any of the Targeted Boosters?

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  • Is Nutrafol FDA approved?

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  • Where is Nutrafol manufactured?

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  • Why does the color of my Nutrafol capsules seem to vary from one bottle to the next?

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  • When should I start taking Nutrafol Core?

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  • Why do I need to take 4 capsules of my Core formula per day?

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  • Why is it important to take my Core formula with food?

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  • What’s the best time of day to take my GrowthPlan®?

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  • Can I take the capsules out of their casing?

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  • What if I miss a few days?

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  • Can I take a loading dose when I get started or transition to a maintenance dose once I see results?

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  • After I see results, should I continue to take Nutrafol?

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  • Do I have to take Core AND Targeted Boosters products?

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  • What if I miss taking the Targeted Booster for a couple days?

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  • Are there any contraindications or precautions with Nutrafol Core?

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  • Are there any contraindications or precautions with Targeted Boosters?

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  • Can I take Nutrafol products with other hair supportive products and supplements?

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  • If I’m already taking biotin, can I take Nutrafol?

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  • Are there risks of taking Nutrafol Core with thyroid medication?

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  • Can I take antibiotics and Nutrafol products at the same time?

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  • What do you mean by a “personalized plan”?

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  • What does the GrowthPlan® include?

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  • How does my GrowthPlan® work?

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  • What is a Naturopathic Doctor?

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  • What does an initial consultation with a doctor include?

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  • What if this recommendation is different than what my current regimen is (or what my doctor says)?

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  • Can my plan change over time?

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  • Can I switch the products in my GrowthPlan® or Core Subscription?

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  • If I’ve been getting Targeted Boosters in my GrowthPlan®, can I go back to just my Core formula if I want?

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  • Can I buy the Targeted Boosters separately if I am not a subscriber?

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  • Do I have to subscribe or can I just buy one product?

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  • When will my order arrive?

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  • How much does shipping cost?

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  • What payment methods do you accept?

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  • Does Nutrafol store my credit card information?

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  • When will my account be charged?

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  • What is your return policy?

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  • Do you ship outside of the United States?

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  • Do you ship to P.O or APO boxes?

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  • Can I update my shipping and billing address?

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  • How do I cancel my subscription?

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  • How do I skip my next order?

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  • Can I pause my subscription?

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  • I’ve canceled my subscription. Can I reactivate it?

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  • What if my order was lost, stolen or is missing something?

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